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Support


Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A popup will show up. It comprises comprehensive info about all the operations that you can perform on that particular page. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive variety of tutorial videos explaining how to use our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you need, check out our extensive Frequently Asked Questions section, which contains questions asked by real clients and provides practical solutions. We frequently update our Frequently Asked Questions database with new questions & answers so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our fantastic team of customer service technicians available 24-7 and ready to help you with any problem. Each support ticket you open will be answered in less than one hour (the average trouble ticket response time is about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 318774

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com